How long will it take to receive my item?
As a general guideline, your order will be processed and ready for shipping within 5-8 business days. Shipping times vary depending on your location, but range anywhere from 1-7 business days. You will receive a tracking number as soon as your order is sent out.
Can I return an item?
Your satisfaction is guaranteed! We want you to be completely happy with your purchase. For any non-personalized item, you may return it within 30 days, providing it is in new condition and unworn and unwashed. Please contact us at email@example.com to request a return authorization. Due to the unique and custom nature of personalized products, we can't accept a return, but if you have a concern about your item, please contact us so we can make it right for you. Please refer to the size chart before ordering.
What if my item arrives damaged?
If your order arrives damaged, please email a picture of the damaged item to firstname.lastname@example.org to arrange for a replacement.
Care Instructions for our garments:
To help prevent the garment from shrinking and to maintain its vibrant color, it is recommended that its first wash be done in cold water with mild detergent. Then hang it to dry. Subsequent washes can be machine dried.